Visit our Support Website to search our knowledge base, chat with our support team, or submit a ticket
We know that support is very important to you, and we want to give you the peace of mind that you’re in good hands. As past operators ourselves, we understand the necessity for quick turnarounds, reliable service and great customer support.
We have a knowledge database we refer to when helping you with common and uncommon problems. We have close to a thousand parts and pieces that we categorize and catalog to ensure our stock levels are appropriate and relevant to you. Translating this into dollars, we maintain over $100,000 in supplies to take care of your needs for support, orders or upgrades. We are one of the few in this industry that maintains this type of inventory, but by doing so we can respond to your individual needs faster when time is of the essence and you need our help.
Looking for replacement or spare parts? Please visit FECStore.com