Do you want to work with a vendor who cashes in their chips when the install is finished? Or do you want an expert partner who you can call for ongoing resources and advice? Our relationship with you goes beyond fabrication and installation because we want you to succeed. Period.
ATTRACTION SUPPORT & SERVICE
Our support team is available by phone and email so any questions or concerns are addressed as quickly as possible. Our standard support hours are 9am-5pm Eastern Mon-Fri. For those with Priority Support or who are in the first year of an installed attraction, after-hours on-call support is available 5pm-8pm Eastern Mon-Fri and 12pm-8pm Eastern on weekends.
- In-House, US-Based Support
- Remote Access Troubleshooting
- 7 Days/Week Availability
- Online Knowledge Base
“We are problem solvers. Whether it's installation, troubleshooting, or providing best practices and solutions for operating your attractions.”
Zach Cooper, Head of Technical OperationsWatch the Video
Attractions are only making money when they’re running effectively. That’s why we offer ongoing technical service and access to our Creative Prop Shop for supplies, parts, and consumables.
- Renovate & Repair
- Touch-Up Services
- Warranty Returns
- Props & Supplies
“Memories are shared experiences that last forever, even if the world changed tomorrow. That’s why Creative Works is so dedicated to helping our customers create experiences for their guests. As a huge technology geek, I’m always looking for ways to transform the attractions everyone knows and loves into modern, revenue- and memory-generative machines.”
Armando Lanuti, PresidentWatch the Video